Water Distiller Trouble Shooting Guides

Having problems with your water distiller? Before contacting us, take a look at the trouble shooting guide below for your model. We might just have the answer you're looking for!

H2o Labs Models

Durastill Models

Waterlovers Models

Unit beeps but does not come on.
Ensure that the boiler is pushed all the way in position and is full of water. Contact us if this does not resolve the issue.

Steam leaking from the lid instead of liquifying and going into the carafe.
Check to make sure the fan is freely spinning. Contact us for assistance.

Household electrical breakers are tripping.
Too many appliances are on the same circuit, or household circuits may require increased capacity.

Rust spots appearing, mostly on the lid.
Iron in source water. Minor rust accumulation in the boiler will not affect the quality of the distilled water.

Still having issues?